+43 5472 6214

Good to know

What are the entry requirements for dogs travelling to Austria?

To enter Austria from an EU member state, dogs must be labelled with an electronic transponder. When travelling within the EU, the EU pet passport (pet owner, identification of the animal, rabies vaccination, etc.) is also required. The dog must have received its first rabies vaccination at least 21 days before crossing the border. Young animals must also be at least 15 weeks old.

Dogs from all third countries may enter the country if they are electronically labelled and the rabies vaccination is valid. There are no separate rules for listed dogs.

Is there a muzzle and leash requirement in Austria and especially in Tyrol?

In Austria and Tyrol, muzzles and leashes are compulsory on all public transport – this also applies to cable cars and lifts in hiking and skiing areas. Dogs must be kept on a leash throughout Tyrol. However, there are special off-leash areas. Dogs are allowed off the leash in the forest outside the closed season. During the closed season, dogs must be kept on a leash. However, the dog must remain in sight and be retrievable even when off the leash.

Does my dog need a muzzle at the hotel?

Muzzles are not compulsory at our hotel. If your dog is a fearful biter or feels uncomfortable in close quarters with lots of people and dogs, we recommend a muzzle inside and outside the hotel

Can I travel with several dogs?

Yes, of course you can come with several dogs. We are a real dog hotel with a community for two and four-legged friends for a reason. Depending on the number of dogs, there are also different room sizes – we will be happy to advise you on this.

Is there a car park on site for me?

There are plenty of parking spaces for you around our hotel. Luggage trolleys are available at reception for heavy luggage.

Is there a special dog food for my dog on site?

On the one hand, we have our own dog menus with many menus. We also have a BARF dog shop, where you can put together your own dog menu.

Do the rooms and suites have their own dog beds?

All rooms and suites are equipped with their own dog beds, water and food bowls. If you are travelling with several dogs, we have dog beds and bowls in reserve, which we will be happy to provide during your stay.

I have intolerances - is there a special cuisine for me?

Our catering is also available vegan, vegetarian, gluten-free and lactose-free on request. Please let us know at the time of booking.

What are the exact cancellation and trip interruption conditions?

You can find detailed information on this in our GTC.

What are the exact opening hours for the restaurant, pool, sauna & co?

Breakfast buffet: 7:30 to 10:00
Afternoon snack: 14:30 to 16:30
Dinner: 18:30 to 20:00

In summer from 07.30 to 19.00
In winter from 10.00 to 18.00

Swiss stone pine outdoor sauna from 14.00 to 19.00
Indoor wellness area from 11.00 to 19.00

What is my dog allowed to do at the Riederhof?

The simple answer is: Your dog should do what your dog has to do. Sleep comfortably under the table in the restaurant. In between barking and greeting other dogs. Then it’s off to your master’s room to sleep on our dog blanket. Dogs are allowed to do (almost) everything with us and are welcome everywhere in the hotel. After all, we’re not a genuine dog hotel for nothing.

Sometimes it's also
allowed to howl

A few rules for dogs

  • Female dogs in heat are unfortunately not allowed to stay with us, otherwise the males will completely “overheat”.
  • Dogs can roam freely throughout the hotel – however, the wellness area is reserved for two-legged friends.
  • Dogs are allowed to run around the entire hotel – provided they are well-behaved
  • Please keep dogs on a lead outside our dog park.
  • There are many walking paths around the hotel. So please, no walking in the dog hotel – “going to the loo” – yes! But only outside.
  • Dog poo does not belong in the countryside – please put the poo in the bag.
  • Dogs are welcome in the restaurant. However, please do not feed them next to or under the table.
  • Does your dog want to go to bed? Please only with our provided dog blanket.

My dog is ill or has been injured - what should I do?

As we specialise in dogs, we have a small dog pharmacy in the hotel. Please contact us if you need anything – we will help your dog as much as we can. For larger ailments, we have co-operations with vets & Co in the area – below you will find the contact details.

Veterinary practice Dr Demetz
T +43 664 468 28 29
E tierarztpraxisdemetz@aon.at
6531 Ried, Truyen 336

St Lukas Veterinary Clinic
6471 Arzl im Pitztal, Bichlweg 20
T +43 5412 65 5 35 or
T +43 676 702 3668

VETPIX- Institute for Imaging Small animal diagnostics
Small animal imaging diagnostics with MRI and CT (computer tomograph) for dogs and cats. State-of-the-art diagnostics for injuries and diseases of small animals.

T +43 664 9203066
6430 Ötztal railway station, Ötztaler Höhe 21